Unified Procurement Services Team

Customer Service Request Form

Request

First name (required)

Last name (required)

email (required)

(lower case characters only)

(only use your University of Massachusetts email address)

campus (required)

(please describe)

phone number (optional)

I need help with... (required)

other request (required)

(please describe)

Short description (required)

Details (required)

(provide all details you believe are required to understand and resolve your request)
*To avoid spam submissions, URL’s are not permitted
If you submit a URL your submission will not be processed

check if this is an Urgent request(Urgent means that the request requires expedited attention due to an operational disruption risk or health and safety consideration.)

-- reference numbers help us to assist you more quickly --

Do you have a reference number? (required)

Reference number (required)

What type of number is this? (required)

other reference number (required)

(please describe)

Do you have files or images to upload?(required)

YesNo

This form allows from 1 to 4 attachments.

You will receive a confirmation email once your request has been submitted.

Additional attachments can be provided any time by replying to the confirmation email and attaching documents to your email.

File upload 1

File 1

What type of document is this?

(if the file name is not self-explanatory)

File upload 2

File 2

What type of document is this?

(if the file name is not self-explanatory)

File upload 3

File 3

What type of document is this?

(if the file name is not self-explanatory)

File upload 4

File 4

What type of document is this?

(if the file name is not self-explanatory)