UMass President's Office Accessible Procurement Questionnaire

Page 1

Introduction & Basic Information

Thank you for participating in the our accessible procurement survey. You are being asked to participate as our staff has shown interest in purchasing your product. Title II of the Americans with Disabilities Act requires us to purchase third-party products that are compliant with the Web Content Accessibility Guidelines. Please provide as much information as possible so our accessibility team can evaluate your service.

Your Name:

Title

Company Name:

Product Name:

Email Address:

Phone Number:

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Product Questions

Does your organization know about and leverage the Web Content Accessibility Guidelines 2.1 Level A and AA in product development and design efforts?

YesNo

Do you have an Accessibility Conformance Report (ACR) that was developed off of the Voluntary Product Accessibility Template (VPAT) for WCAG 2.1?

YesNo

If you have an Accessibility Conformance Report, please either upload an accessible copy here or provide us with a link to an accessible ACR on your website.

Website Link to your accessible ACR

Do you prepare your ACR on your own or do you have an outside company create it?

We create it on our ownAn outside company creates it

How often do you update your ACR?

After any major updateOnce a yearEvery two yearsNo set timeline

If applicable, what is your roadmap for Accessibility conformance reporting?

Do you have an accessibility overlay installed on your product or on any public, customer-facing websites? Examples of overlays include accessiBe, AudioEye, EqualWeb, and UserWay. A full list can be found on the Overlay Fact Sheet website.

YesNo

If you answered yes to using an overlay, would you be willing to work with our organization to remove the overlay prior to us implementing your product?

YesNoAccessibility overlays are not supported by the disability community and are a legal risk for anyone that uses them.

Do you have an Accessibility team in-house?

YesNo

What is your process for manually testing the accessibility of your product?

What types of non-AT manual tests do you do?

Color ContrastKeyboard-Only Browser Zoom

How are accessibility issues tracked and remediated?

Can you describe a recent accessibility issue that was identified and resolved? What lessons were learned?

Do you have an accessibility roadmap?

YesNo

What are some known issues you are currently working on and have in your roadmap to fix?

What does your overall code management process look like?

Does your organization include user feedback by the disability community in the product lifecycle?

Are you open to a collaborative partnership with our accessibility team to address ongoing compliance challenges?

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Professional Development and Industry Engagement

What accessibility training or certifications do your development and QA teams hold (e.g., IAAP CPACC, WAS)?

How are you involved in the general accessibility community?

What groups or discussion forums are you engaged in?

What accessibility-related conferences do employees attend?