Treasurer's Office Sprintax Profile Assistance Form

Treasurer's Office
Sprintax Profile Assistance Form

Job Aid
Step 1:
Please use this Sprintax Calculus Quick Manual* to troubleshoot your issue.  If your issue is not resolved, please proceed to Step 2.

Step 2:
Please use this Sprintax Calculus Comprehensive Manual* to troubleshoot your issue.

*Each of these manuals offer responsive tables of contents, meaning if you click the section you are having issues with in the table of contents, it will take you to that information in the manual.

Please only proceed with this request form once all steps have been followed to resolve your issue via the manuals provided. 

Step 1: Residency


Step 2: Personal Data


Step 3: Contact details


Step 4: Tax Forms Info


Step 6: Residency Summary

Step 7: Tax Treaties


Step 8: Final Summary

Step 9: Tax Forms


Step 10: Document Exchange



(Please provide any documentation that would be necessary to process your request. The faster we get what's needed to process your request, the faster it will be resolved.)




Please provide your contact information so we can respond!


(first last)

(if you are a student, student-employee or an employee, use only your University of Massachusetts email address)